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Engaging Service
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Engaging Service: 22 Ways To Become a Service Superstar 5.5" x 8.5", 115 pages
This book is about how to go beyond just serving your customers. It is about how to engage every customer and create memorable experiences. All 22 chapters and exercises have been written with one primary goal in mind. That goal is to give you practical and relevant information that you can apply immediately.
Learn:
- 7 Principles to Fully Engage your Customers
- How to Identify and Use Service Touchpoints
- The Power of the Double-Platinum Rule
- How to Hire & Engage a World-Class Team
Each of the 22 chapters ends with a powerful activity that is designed to help reinforce the chapter’s key points. |
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For an additional fee of $5.00 per book, the author can personalize the book with the recipient's name. If you are interested in this additional service, please email us at info@bwenterprise.net
For orders of 20 or more books, we will be happy to provide a discount. Please send an email to info@bwenterprise.net
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